Privacy Policy

Last updated: September 15, 2026

This Privacy Policy describes how Luxury For You (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.luxuryforyou.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Who We Are

Luxury For You is operated by Aureus Group LLC FZ, a company registered in Dubai, United Arab Emirates under trade licence number 2308300.01, with its registered office at Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.

Aureus Group LLC FZ is part of a group. Our parent company is Luxury for You Holding Limited, registered in the Abu Dhabi Global Market. Volpak Limited, registered in Cyprus, supports our United States operations.

Your personal information is held by Aureus Group LLC FZ. Our parent company and Volpak Limited do not hold or have access to your account, order or contact details for their own purposes. Where any company in our group processes personal information on our behalf, it does so only on our written instructions and under the same protections set out in this policy.

Aureus Group LLC FZ is the seller of every order placed through our website and our app, in every market we ship to. Where other companies in our group support our operations, for example by processing payments in the United States, your contract of sale is still with Aureus Group LLC FZ, and it is Aureus Group LLC FZ that is responsible to you for your order.

Payments for orders delivered in the United States are processed by Volpak Limited, a company registered in Cyprus, on behalf of Aureus Group LLC FZ. Your contract of sale remains with Aureus Group LLC FZ in every market, including the United States. Payments in all other markets are taken by Aureus Group LLC FZ directly.

In this policy, “we”, “us” and “our” mean Aureus Group LLC FZ. We are the controller of the personal information described here, and we decide how it is collected and used.

This policy covers our website at luxuryforyou.com, our mobile applications, and the customer service channels we run alongside them. If you have any question about it, or want to exercise any of the rights described in it, contact us at [email protected] or write to us at the address above.

The Luxury For You name and logo, and the content of our website and app, are owned by Luxury for You Holding Limited and used by Aureus Group LLC FZ under licence. Nothing in this policy transfers any right in them to you.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

Information We Collect in the App

When you use the Luxury For You app we collect: device information, including your device model, operating system version, language and region settings, and a unique identifier assigned to your installation of the app; app activity, including the screens you view, the products you browse and search for, the items you save or add to your bag, and your purchases; diagnostic information, including crash reports and performance data; and your push notification token, if you turn notifications on.

Some features ask your permission before they work. The app will ask before it uses your camera or microphone, which are used only for identity verification when you pay with Tabby. We only use each permission for the purpose we describe when we ask, and you can withdraw any permission at any time in your device settings without losing access to the rest of the app.

We use this information to operate the app, process and deliver your orders, provide customer support, keep your account secure, prevent fraud, and understand which parts of the app people find useful.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Basic contact details including your name, address, phone number, email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
• Account information including your username, password, security questions.
• Shopping information including the items you view, put in your cart or add to your wishlist.
• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies who support our Site and Services, such as Shopify.
• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.

Signing In with Google or Apple

If you choose to create an account or sign in using Google or Apple, we receive a limited set of information from that provider: your name, your email address, and a unique identifier for your account with them. Apple allows you to hide your address, in which case we receive a private relay address rather than your real one. We never receive your password.

We request only the basic sign-in and profile permissions needed to identify you. We do not request, and cannot access, your contacts, calendar, files, photos, or any other data held by Google or Apple.

We use this information solely to create your Luxury For You account, to sign you in on later visits, and to send you service messages about your account and orders. We store it alongside the rest of your account record for as long as your account remains open. We do not sell it and we do not share it for advertising; it is disclosed only to the service providers described in this Privacy Policy who help us operate the Services.

You can stop using Google or Apple sign-in at any time. You can delete your account, including the information we received from those providers, from within the Luxury For You app (see “Deleting Your Account” below). When you delete an account that used Sign in with Apple, we also ask Apple to revoke the sign-in tokens it issued to us.

How We Use Your Personal Information

Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see Shopify Cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
• With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We share only what each provider needs to do its job, and they may not use your information for their own purposes.

We require every third party with whom we share user data, including analytics providers, advertising networks and third-party software development kits embedded in our app, to provide the same or equal protection of that data as is set out in this Privacy Policy.

Categories of Recipients

User Generated Content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible to anyone.

Third-Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

Our website and app are not intended for children. We do not direct our services to anyone under 18, we do not market to them, and we do not knowingly collect personal information from anyone under 18. If you believe someone under 18 has given us personal information, contact us at [email protected] and we will delete it and close any account associated with it.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How Long We Keep Your Information

We keep order, payment, customs and tax records because the tax and commercial law of the markets we sell in requires us to. We keep your account details for as long as your account is open and delete or anonymise them when you close it. We keep marketing profiles until you opt out. We keep records needed for fraud prevention or to defend legal claims for as long as those purposes require. We do not use any of these records for anything else.

Deleting Your Account

You can delete your account at any time from the Luxury For You app: open the Profile tab, choose Profile, and tap “Delete account” below “Logout”. Deletion takes effect immediately and cannot be undone. If you signed in with Apple, we will ask you to confirm with Apple first so that we can revoke the sign-in tokens Apple issued to us.

Deletion is permanent. Your profile, wishlist, saved addresses and sign-in details are removed and cannot be restored.

When you delete your account we permanently remove your profile, name, email address and phone number, saved addresses, wishlist, and sign-in details (including Google, Apple and one-time-code sign-in links), and we ask our marketing provider to delete your marketing profile. You are signed out on the device you used.

We keep records of completed orders, invoices, refunds and fraud-prevention checks for the periods set out under “How Long We Keep Your Information”. We never use them to market to you, and we delete them when those periods end. These records are no longer linked to a customer account. Copies of deleted data may remain in our encrypted backups until those backups expire on their normal schedule.

If you can no longer sign in to the app, email us at [email protected] from the address on your account and we will verify your identity and delete the account for you. We will complete the request within 30 days.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute and may apply only in certain circumstances, and, in certain cases, we may decline your request as permitted by law.

• Access and portability. You can ask for a copy of the personal information we hold about you.
• Correction. You can update your name, contact details and addresses in the app or on the Site, or ask us to correct them.
• Deletion. You can delete your account from the app as described under “Deleting Your Account”, or ask us to delete it.
• Marketing choices. You can stop marketing emails and messages at any time using the unsubscribe link in any message, in your account settings, or by contacting us. This does not delete your account.
• Objection and withdrawal of consent. Where we rely on your consent or on our legitimate interests, you can withdraw consent or object to that processing.

Withdrawing Your Consent

You can withdraw your consent at any time. For email, use the unsubscribe link in any message or change your preferences by emailing us at [email protected]. For SMS and WhatsApp, reply STOP. For push notifications, turn them off in your device settings or in the app.

Withdrawing consent does not affect anything we did lawfully beforehand, and it does not stop us processing information we need to complete an order you have already placed or to meet a legal obligation.

To exercise any right that is not available in the app, contact us using the details below. We may need to verify your identity before acting on a request, and we will respond within the time required by the law that applies to you.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below or lodge your complaint with your local data protection authority.

International Users

Please note that we may transfer, store, and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third-party service providers and partners in these countries.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call +971 50 305 0306 or email us at [email protected].

VOLPAK LIMITED,
Registration Number : HE 449885
32, Spyrou Kyprianou, Vashiotis John Marie, 4043, Limassol, Cyprus